Transparent and Customer-Friendly Refund Policy
Our Refund Policy is designed to address customer concerns and ensure transparency. Here’s how refunds work at our pharmacy:
Refund Eligibility
- Express Shipping Orders: Refunds are available if you cancel your order within 2 hours of purchase.
- Overnight Shipping Orders: No refunds are given for cancellations as these orders are shipped within 30 minutes of payment confirmation.
Non-Refundable Situations
- Delivered Orders: Once an order is delivered, refunds are not processed due to the inability to verify the authenticity of the medicines.
- Incorrect Addresses: Refunds and returns are not allowed for orders undelivered due to incorrect addresses provided by the customer. Please ensure your address is accurate before making a purchase.
Need Help?
If you have any questions or doubts about our refund policy, please contact us via Live Chat or email. We’re here to help!